APPLICATION SUPPORT SERVICES

We offer an array of managed support services for organizations in need of cost-effective solutions for business management applications and ERP (enterprise resource planning) systems. Our consultants and development resources augment your internal ERP skills.

Why Do I Need Support?

When it comes to understanding the details of different business solutions and ERP systems, it can start to get confusing. You may have been sold a solution for your business, but what happens next? Oftentimes, businesses find themselves needing assistance in getting their new software running in a way that can help them. Or, maybe you’ve been using a certain application for awhile, but you want to be able to do more with it. Here is where we come in. It is our goal to help you improve your ERP system internally. Learn more about why this is so important.

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GET STARTED ON YOUR OWN APPLICATION SUPPORT

If Application Support sounds like a good idea for your business, it is best to leave it up to a non-biased third party that specializes in this type of work. At Strategic Solutions Northwest, we work with many companies to provide support with their business application software. Assisting companies to set up solutions that work for them is what we do.

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Background - What is an ERP System?

Simply put, think of an ERP system as a way to help you digitally manage all processes of your business. Do you have clients/patients/customers? ERPs can help with invoicing, estimating, scheduling, etc. They also help you with internal aspects like cash flow, payroll, material counts, and more. The goal of these solutions is to help your business to organize its operations so that everything can work together, which in turn makes the business run more efficiently. So, why doesn’t every business implement an ERP system right away?

Why Businesses Don't Use Them

While rolling out an ERP system seems like common sense to an outsider, businesses can be hesitant to begin using one because it will most certainly shift the way in which normal operations are performed. When you introduce a new software, the old way of doing things needs to be replaced. This means a business needs to find the time to adapt and learn about new ways of doing things. Because the old processes are replaced with new (better!) ones, business owners may want to put off implementing an ERP system because of the large amount of transition time involved.

How to Transition Seamlessly

If you think that rolling out a new application or system will negatively impact the way your business operates at first, think again! When you have a third party to assist you with this transition, you can make it seamlessly. Whether you have a brand new system you need support with, or if you want to change the ways in which you’ve been using an existing system, a third party can help. At Strategic Solutions Northwest, providing application support for ERP systems and other business management software is our expertise.

What Does Application Support Entail?

When it comes to assisting businesses with their applications, the support provided is really up to what a business needs. If it’s setting up the entire system, we certainly offer this as a service. Or, maybe you already know what you need, but don’t have the time to execute it by yourself. Leaving the backend details to a trusted third party is a way to keep your focus on the most important thing - your day-to-day operations. So, if you are considering getting application support for a business solution software that you are using, it is a smart idea to talk to a third party that is experienced in this type of work.

Application Support We Offer

We pride ourselves in specializing in a wide variety of platforms that are popular amongst businesses for keeping their operations organized. We are well-versed in the following softwares:

Microsoft Dynamics 365 for Finance and Supply Chain Management

Microsoft Dynamics 365 Business Central

BizAX

Evaluated Receipts Settlement (ERS)

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