Taxes are complicated, especially when your company is handling hundreds of daily transactions across countries, states, or counties that operate with different tax codes and possibly different currencies. Making sure to charge the right sales tax, use tax, VAT or GST can be tricky, which is why many companies look for a tax engine, such as Thomson Reuters ONESOURCE, that can integrate with their ERP platform and automatically calculate the right tax every time for each transaction.
Headquartered in Toronto, Canada, Thomson Reuters has been a leading provider of news and information-based tools for professionals for nearly one hundred years. With over 50,000 employees and customers spanning the globe, Thomson Reuters' presence and industry leadership have become foundational to assisting companies in successfully navigating regulations in a handful of industries. Thomson Reuters provides a wealth of resources to help businesses assess risk and fraud, as well as providing cutting-edge regulatory products in legal, tax and accounting, trade and supply. Their robust presence in news and information, as well as their suite of business tools, helps industry leaders make informed decisions for their businesses.
Product and History
In 2009, Thomson Reuters acquired Sabrix, a premium provider of transaction tax integration services that was already well-equipped to connect with SAP and Oracle ERP systems. Thomson Reuters saw the benefit of offering small to medium-sized businesses a highly efficient transaction tax compliance service, however for their customers operating on Microsoft Dynamics 365 Finance and Operations, Commerce, Customer Engagement, Business Central, and AX, there wasn’t a way of integrating this new software into their ERP.
Project
Strategic Solutions NW’s role was to help Thomson Reuters integrate its newly acquired tax engine into the Thomson Reuters ONESOURCE suite of products (now called ONESOURCE Indirect Tax) and customize the software to have the capability to easily integrate with the full suite of cloud-based D365 solutions. This would enable their customers currently using Microsoft ERP software to easily integrate the product with their system and comply with the ever-changing requirements of indirect tax instantly.
Challenges
Customize acquired tax engine for all Microsoft Dynamics products that would execute within the Thomson Reuters ONESOURCE suite of products.
Customize and integrate Order-To-Cash and Procure-to-Pay functions within the extension.
Set up IDT with Azure to facilitate indirect tax imports for sales tax, use tax, VAT, GST and other country-specific tax codes.
Solutions
Provide online training with detailed installation and user-guide documentation for managers and staff.
Create a detailed timeline for deliverables, shifting the onus onto Strategic Solutions NW to deliver by the deadline.
Continue to upgrade and enhance the IDT Extension to maintain calculation accuracy.
Results
Enabled customers using Microsoft AX, Business Central, Commerce, D365O and other Microsoft ERP platforms to use Thomson Reuters ONESOURCE Indirect Tax calculator for all business transactions, including sales tax, use tax, VAT, GST and more.
Through documentation empowered prospective and existing customers to implement the extension.
Provide continued support following Microsoft’s update schedule.
Adding customizations to your applications can lead to streamlined workflow and productivity. Let’s talk about your business’s needs and envision a path toward long-term growth and sustainability. Or if you’re like Thomson Reuters and need a way to easily integrate your proprietary technology to D365, Strategic Solutions NW can help you build it.
About
Strategic Solutions NW is a tight-knit tech management consulting company headquartered in Beaverton, OR with clients around the world. We specialize in integrated software implementation and recovery, applying every solution with a business-wide approach. Our repertoire includes creating and managing the accounting function for 500 million-dollar manufacturers, specialized forest product experience, and longstanding partnerships with a swathe of major software vendors. Led by three partners with decades of experience in software and business solutions, we approach each client with a long-term relationship in mind, providing continued support and communication beyond project timelines. Contact us if you’re thinking of taking your enterprise to the next level.